1111baji
Privacy Policy

When you interact with the 1111baji platform — whether you are registering an account, placing a bet, making a deposit, contacting support, or simply browsing — certain categories of personal and technical information are collected. This section sets out each category of data we collect, and the lawful basis on which that collection takes place.

Account Registration Data

When you create a player account on 1111baji, we collect the information you provide directly during the registration process. This includes your chosen username, email address or mobile phone number (used as your account identifier), date of birth, and the password you set for your account. Date of birth is collected for the sole purpose of verifying that you meet the 18+ age requirement that applies to all players on this platform.

Identity Verification (KYC) Data

To comply with anti-money laundering (AML) obligations and to confirm your identity before processing withdrawals, 1111baji may request the following documentary evidence:

• A copy of a government-issued photo identification document (National ID card, passport, or driving licence)
• Proof of current residential address (a utility bill, bank statement, or official correspondence dated within the past three months)
• Confirmation of the payment method used for deposits (a screenshot or reference number confirming ownership of your bKash, Nagad, Rocket, or Upay account)

Identity documents submitted through the KYC process are stored in an encrypted document vault and are not used for any purpose other than identity verification and regulatory compliance.

Transaction Data

Every deposit, withdrawal, bet placement, and bonus claim on 1111baji generates a transaction record. These records include the amount (in BDT ৳), timestamp, payment method reference, game or market identifier, and outcome. Transaction data is retained for a minimum of five years to satisfy financial record-keeping requirements and to support dispute resolution.

Technical & Device Data

When you access 1111baji, our servers and analytics tools automatically collect certain technical data about your device and connection. This includes your IP address, browser type and version, operating system, device type (mobile, tablet, desktop), screen resolution, referring URL, and session duration. This data is used for security monitoring, fraud detection, and platform performance optimisation. We do not use IP addresses to identify you personally unless combined with other account data in the context of a fraud or security investigation.

Communications Data

If you contact 1111baji's support team via email or live chat, we retain a record of that correspondence. This includes the content of your message, any attachments you send, and the date and time of the communication. Support communications are retained for up to 24 months to enable consistent service and to reference in the event of a follow-up query.

1111baji uses the personal data it collects for specific, legitimate purposes only. We do not use your data in ways that are incompatible with the purposes described at the time of collection. The primary purposes for which your personal data is processed are set out below.

Account Management & Service Delivery

Your registration data is used to create and maintain your 1111baji player account, authenticate your identity when you log in, process your deposits and withdrawals through your chosen payment method (bKash, Nagad, Rocket, Upay, Visa, or Mastercard), and to settle bets and credit winnings to your account balance accurately.

Identity Verification & Regulatory Compliance

KYC documents are used exclusively to verify your identity, confirm your age (18+ requirement), and satisfy our anti-money laundering obligations. We may share KYC data with regulated third-party identity verification service providers who process this data on our behalf under strict data processing agreements.

Fraud Prevention & Security

Technical and device data — including IP addresses, device fingerprints, and session patterns — is used by our risk management team to detect and prevent fraudulent account activity, identify unauthorised access attempts, and enforce platform security. This processing is carried out under the legitimate interest basis and is proportionate to the security risks inherent in operating an online gambling platform.

Responsible Gaming Compliance

Your transaction history and gameplay data may be analysed by 1111baji's responsible gaming tools to identify patterns that may indicate problem gambling behaviour — such as escalating deposit frequencies, repeated loss-chasing, or self-exclusion violations. Where such patterns are detected, our team may reach out to offer support resources or apply protective account restrictions in line with our Responsible Gaming policy.

Marketing Communications

Where you have given explicit consent, 1111baji may use your email address or mobile number to send you promotional communications — including welcome bonuses, reload offers, BPL and IPL cricket promotions, Eid and Pohela Boishakh seasonal offers, and new game announcements. You may withdraw your marketing consent at any time by updating your account preferences or by contacting support. Withdrawal of marketing consent does not affect your ability to use any other feature of the platform.

Platform Improvement & Analytics

Aggregated and anonymised usage data — from which individual players cannot be identified — is used to improve the 1111baji platform, optimise game offerings for the Bangladesh market, and monitor overall platform performance. This analytics data does not constitute personal data processing for privacy purposes once fully anonymised.

1111baji operates with a network of trusted third-party partners who provide essential services that enable the platform to function. In certain circumstances, your personal data is shared with these partners — always subject to contractual data protection obligations and limited strictly to what is necessary for the specific service being performed.

Payment Processors

When you make a deposit or withdrawal using bKash, Nagad, Rocket, Upay, Visa, or Mastercard, the relevant payment information (such as your mobile wallet number or card reference) is shared with the respective payment processor to complete the transaction. 1111baji does not store raw card numbers or mobile wallet PINs on its own systems — all sensitive payment credentials are handled directly by the payment provider's PCI-compliant infrastructure.

Game Content Providers

Live casino games, slot titles, and other game content on 1111baji are powered by third-party studios including Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, and Ezugi. When you play a game provided by one of these studios, certain gameplay data (such as bet amounts, game session identifiers, and round outcomes) may be transmitted to the studio's systems to render and settle the game. Game providers receive only the minimum data required to operate the game and are prohibited from using this data for any other purpose.

Identity Verification Services

1111baji may use a third-party identity verification provider to assist with KYC document checking. If such a service is used, your submitted identity documents are transferred to that provider's secure processing environment under a strict data processing agreement. The provider does not retain your documents beyond the period required to complete the verification check.

Legal & Regulatory Disclosures

In certain circumstances, 1111baji may be legally required to disclose personal data to regulatory authorities, law enforcement agencies, or courts. Such disclosures are made only to the extent strictly required by law. Where legally permissible, 1111baji will notify the affected player that a disclosure has been requested.

Business Transfers

In the event of a merger, acquisition, or sale of all or part of 1111baji's business assets, your personal data may be transferred to the acquiring entity as part of the transaction. If such a transfer occurs, the acquiring entity will be bound by the same privacy obligations set out in this Privacy Policy, and affected players will be notified in advance where legally permissible.

1111baji uses cookies and similar browser-based tracking technologies to provide a functional, secure, and personalised experience on the platform. This section explains what cookies we use, what they do, and how you can manage your cookie preferences.

What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They allow the website to remember information about your visit — such as your login session, language preferences, and previously viewed content — so that subsequent visits are faster and more relevant. Cookies do not execute code and cannot carry viruses or malware.

Types of Cookies Used by 1111baji

• Strictly Necessary Cookies: These cookies are essential for the platform to function. They maintain your login session, enable secure areas of the platform to operate, and prevent cross-site request forgery (CSRF) attacks. These cookies cannot be disabled without breaking core platform functionality.
• Performance & Analytics Cookies: These cookies collect anonymised data about how visitors use the platform — which pages are visited most frequently, how long sessions last, and where users exit. This data helps 1111baji improve platform structure and game discoverability for Bangladesh players.
• Functional Cookies: These cookies remember your preferences — such as your preferred game category, display settings, and language — so you do not have to reset them on every visit.
• Security Cookies: These cookies support our fraud detection systems by establishing a device fingerprint that is compared against known patterns of fraudulent behaviour. They do not contain personally identifiable information.

Managing Your Cookie Preferences

You can control non-essential cookies through your browser's privacy settings. Most modern browsers allow you to block or delete cookies, or to receive a notification before a cookie is placed. Please note that disabling certain cookies may affect the functionality of the 1111baji platform — for example, disabling session cookies will prevent you from staying logged in between pages. Refer to your browser's help documentation for instructions on managing cookie settings on your specific device.

1111baji does not use cookies to serve third-party advertising or to track your activity on other websites outside of the 1111baji domain. No cookie data collected on this platform is shared with advertising networks or data brokers.

1111baji retains personal data only for as long as it is necessary to fulfil the purpose for which it was collected, or as required by applicable legal and regulatory obligations. When data is no longer required, it is securely deleted or irreversibly anonymised.

Active Accounts

While your 1111baji account is active, we retain all account registration data, transaction history, and communications data necessary to deliver the service and maintain accurate records of your account activity. You can review your transaction history and account data at any time by logging in to your account.

Closed Accounts

When an account is closed — whether at your request, due to inactivity, or following a policy enforcement action — your personal data is retained for a minimum of two years post-closure for account management purposes, and for a minimum of five years for transaction and KYC records to satisfy financial compliance obligations. After these retention periods expire, your data is securely deleted from active systems and purged from backups on a rolling schedule.

Self-Excluded Accounts

Where a player has requested self-exclusion, their account data is retained for the full duration of the self-exclusion period and for a minimum of five years thereafter. This retention is necessary to prevent the player from re-registering during their exclusion period, and to maintain an accurate record of the exclusion for compliance purposes.

Data Storage Location

Personal data collected by 1111baji is stored on servers that are optimised for performance in the Bangladesh and South Asia region. All storage environments are protected by enterprise-grade access controls, encryption at rest, and regular security audits. Where data is processed by a third-party service provider located in a different region, appropriate contractual safeguards are in place to ensure an equivalent level of data protection.

As a player on the 1111baji platform, you hold a number of rights in relation to the personal data we hold about you. 1111baji is committed to facilitating the exercise of these rights promptly and without creating unnecessary barriers. The following rights are available to all registered players.

• Right of Access: You have the right to request a copy of all personal data that 1111baji holds about you. Access requests will be fulfilled within 30 days of receipt. The data will be provided in a structured, commonly used, machine-readable format where technically feasible.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. You can update many of your account details directly through your account settings page. For data that cannot be self-edited (such as KYC documents), contact our support team.
• Right to Erasure: You may request that 1111baji delete your personal data where it is no longer necessary for the purpose for which it was collected. Please note that erasure requests may be declined where retention is required by law — for example, transaction records subject to financial compliance obligations cannot be erased before the end of the mandatory retention period.
• Right to Restrict Processing: You may request that 1111baji restrict the processing of your personal data in certain circumstances — for example, while a dispute about the accuracy of your data is being resolved.
• Right to Data Portability: You have the right to receive your personal data in a portable format and to transmit that data to another service provider. This right applies to data you have provided to us directly and which is processed on the basis of your consent or contractual necessity.
• Right to Object: You have the right to object to processing of your personal data where that processing is based on legitimate interests — including direct marketing communications. Where you object to marketing, your preferences will be updated immediately.
• Right to Withdraw Consent: Where processing is based on your consent (for example, marketing emails or SMS notifications), you may withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.

To exercise any of the above rights, please contact our privacy team by email at support@1111baji, clearly stating your account username, the right you wish to exercise, and any relevant details. We will acknowledge your request within 72 hours and aim to fulfil it within 30 calendar days.

1111baji employs a layered security architecture to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Our security programme is reviewed and updated regularly to address evolving threats relevant to the Bangladesh online gaming environment.

Encryption

All data transmitted between your browser or mobile app and the 1111baji platform is encrypted using TLS 1.3 (256-bit). Data stored in our databases — including account credentials, KYC documents, and transaction records — is encrypted at rest using AES-256 encryption. Passwords are never stored in plain text; they are hashed using a one-way cryptographic function with a unique salt per user.

Access Controls

Internal access to personal data is restricted on a strict need-to-know basis. Staff members are granted access only to the data categories required for their specific role. All internal access is authenticated using multi-factor authentication (MFA), and access logs are retained and reviewed regularly. Privileged access to production systems is subject to additional approval workflows.

Fraud & Intrusion Detection

1111baji operates a 24/7 security monitoring system that detects and responds to anomalous activity — including brute-force login attempts, unusual transaction patterns, and network intrusion indicators. Automated rate-limiting and IP-blocking mechanisms are in place to mitigate common attack vectors.

Data Breach Response

In the unlikely event of a personal data breach that poses a risk to the rights and freedoms of affected players, 1111baji will notify affected users within 72 hours of becoming aware of the incident. The notification will describe the nature of the breach, the categories of data affected, the likely consequences, and the steps we are taking to address and mitigate the breach.

1111baji reserves the right to update or amend this Privacy Policy at any time. Changes may be made to reflect updates to applicable law, changes in our data processing practices, or improvements to the way we communicate privacy information to players. The effective date at the top of this page will be updated whenever a material change is made.

Where changes are material — meaning they significantly affect how your data is used or your rights in relation to it — we will notify registered players via the email address or mobile number associated with their 1111baji account prior to the changes taking effect. Continued use of the platform after the revised Privacy Policy has been published constitutes acceptance of the updated terms.

We encourage you to review this Privacy Policy periodically to stay informed about how 1111baji protects your personal data. If you have any questions, concerns, or requests relating to this Privacy Policy or to the personal data we hold about you, please contact our privacy team using the details below. We are committed to responding to all privacy enquiries promptly and in plain English.

Privacy Contact Details

• Email: support@1111baji (plain text — not a clickable link)
• Response Time: Within 72 hours for acknowledgement; 30 days for full resolution
• Language: English
• Operating Hours: Bangladesh Standard Time (UTC+6), Monday to Sunday

This Privacy Policy is governed by the same principles that govern our Terms & Conditions. In the event of any conflict between this Privacy Policy and our Terms & Conditions, the Terms & Conditions shall prevail to the extent of the inconsistency, except where this Privacy Policy specifically addresses data protection rights, in which case this Privacy Policy takes precedence.